diagnostic
LaborMap™ diagnostic
A diagnostic that maps labor bottlenecks across your organization. LaborMap™ identifies where a Human + Machine workforce can recover margin.
what it is.
your labor bottlenecks, mapped
The LaborMap™ diagnostic is Jo from's proprietary task-level audit that evaluates operational bottlenecks across 15 input, throughput, and output factors. It identifies which tasks require human judgment versus machine execution, quantifies the margin loss of misallocated labor, and delivers an auditable, outcome-priced staffing allocation plan.
The output is not a slide deck that sits on a shelf. It is a prioritized operational blueprint that maps your entire organization department by department, proving exactly which clerical workflows can move to autonomous machines and what the expected cost recovery looks like in audited numbers.
framework.
the four layers of work
LaborMap™ looks beyond job titles. It maps work across organization, function, role, and task layers so leaders can see whether the right intervention is staffing coverage, role redesign, task migration, workflow cleanup, or a managed operating cadence.
01
Organization
Where work sits in the operating model and which business outcome it supports.
02
Function
Which department owns the outcome and where cross-functional handoffs slow the flow.
03
Role
Who is answerable for the work, what capacity they have, and what work mix they carry.
04
Task
Which repeated activities require human judgment and which fit machine execution with oversight.
task lens.
the task layer decides the Professional mix
At the task layer, LaborMap™ evaluates work across input, throughput, and output factors. That prevents leaders from moving too much work too quickly or leaving repeated execution inside roles where it creates avoidable cost.
Input
Knowledge, answerability, communication, problem-solving, and available tools
Throughput
Decision-making, information processing, coordination, adaptability, and learning
Output
Deliverables, service, recommendations, performance impact, and knowledge transfer
process.
how the diagnostic works
01
operational intake
We review staffing structure, workflows, and the metrics that matter to your business.
02
bottleneck identification
LaborMap™ pinpoints the roles, tasks, and handoffs where labor constraints slow output.
03
workforce recommendation
For each bottleneck, we recommend the Human + Machine workforce mix that resolves it.
safety.
responsible AI alignment
No organization is mandated by the NIST AI Risk Management Framework—it is a voluntary federal guidance standard. LaborMap™ is designed to help operators voluntarily adopt and align with NIST AI RMF principles to design, develop, deploy, and use artificial intelligence responsibly and safely.
By embedding the four NIST functions—Govern, Map, Measure, and Manage—directly into your task allocation audit, LaborMap™ ensures every automated workflow operates under auditable human gatekeeper oversight. This voluntary alignment satisfies commercial insurance underwriters, protects your P&C coverage, and ensures zero uninsurable algorithmic drift.
01 / Govern
Human Accountability
Assigns accountable human owners to every workflow outcome.
02 / Map
Context & Hazards
Identifies operational constraints, failure modes, and data dependencies.
03 / Measure
Audited Metrics
Quantifies task accuracy, cycle times, and margin recovery targets.
04 / Manage
Runtime Controls
Enforces human gatekeeper review before critical work is delivered.
output.
what you get from the audit
- A complete map of labor bottlenecks across your organization
- Cost quantification for each bottleneck in margin, throughput, and compliance terms
- Human + Machine workforce model recommendations prioritized by impact
- Expected recovery projections with measurable targets
faq.
frequently asked questions
What is the LaborMap diagnostic?
LaborMap is a diagnostic that maps labor bottlenecks, quantifies operational impact, and recommends a Professional workforce mix to recover throughput and margin.
How long does a LaborMap engagement take?
Timing depends on organizational size and process complexity, but the engagement is structured to quickly identify top bottlenecks and produce a prioritized action plan.
What deliverables do teams receive?
Teams receive a complete bottleneck map, impact quantification, role-level staffing recommendations, and measurable recovery targets tied to business outcomes.
